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Customer complains about Arab drivers, gets schooled by taxi app

At a time when Uber is getting  all the headlines for all the wrong reasons, it is heartening to see another taxi app – GetTaxi,  aka Gett – attracting a very different kind of press. As we reported here last week, businesses across the country are responding to the latest escalation by turning out their Palestinian employees. Last week, a GetTaxi customer, Yael, complained that too many of the drivers who appear on her app when she orders a taxi are Arab. English translation of the exchange follows the screenshot:

yael

Yael: I’m a regular customer whose every ride is with Get Taxi. I stoppppped any order recently it’s an Arab driver!!! As if there aren’t Jewish cabs! Lose, amen!

GetTaxi: Yael, we are a company that believes any person must be respected, anywhere. As you know, Israel has a law that prohibits discrimination by many parameters, including a person’s religion or origin. We test each driver as an individual and according to our company values (reliability, service etc), not according to their origins. Your racist comment is out of place and if this is how you think, you’re completely welcome to give up our services. Especially on days like the ones we are experiencing now, we should be promoting tolerant dialogue, not racism. Shabbat shalom.

Yael: The problem is I’m not the only one who will [cancel]. I’m sure many others who order and see an Arab driver cancel so don’t bullshit me… I’m giving up (canceling)… me and thousands of others!!!!

GetTaxi: Yael, as we said above – you’re welcome to give up [your subscription]. We are a law-abiding company, and please mind your language, or we’ll have to start erasing your comments. Thank you.

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    COMMENTS

    1. Lo

      Vigorous censure of bigotry is alway lovely to see.

      Reply to Comment
    2. Disgusted

      So much hate in just one individual and its all due to how she was raised by the state, educated and brought up in zionist society. If she wants an ‘all Jews’ and ‘Jews only’ state she is more than free to move to a man made island and take the Likud party with her. Racists will fit the bill and the rest of us can FINALLY be at peace.

      Israel Palestine is the holy land of Abrahamic faiths – period. She has no sole claim to it.

      Zionism is a scar to the Jewish community. This period in Jewish history will be looked back on with contempt.

      Reply to Comment