Analysis News

customer care

  • Not so friendly skies: The fall of in-flight courtesy

    It has always been my understanding that competition forces companies to try harder, offer better services and be more creative. In many cases, competition brings prices down. However, in the case of air travel, it seems quite the opposite. The more I travel, the less I seem to be offered on board. So we gave up food, checking bags, free booze on international flights, but have we also given up common courtesy? Last week, I returned to Israel on a United Airlines flight from Newark. The plane was almost entirely full, with passengers clambering to find spots for their precious…

    Read More... | 10 Comments
© 2010 - 2014 +972 Magazine
Follow Us
Credits

+972 is an independent, blog-based web magazine. It was launched in August 2010, resulting from a merger of a number of popular English-language blogs dealing with life and politics in Israel and Palestine.

Website empowered by RSVP

Illustrations: Eran Mendel